On 30 April 2024, we ceased providing the BitMEX HK mobile app service. Hong Kong residents seeking to register on BitMEX HK are not permitted to register or trade. Hong Kong residents continue to be unable to register or trade on BitMEX’s global platform. If you are an existing BitMEX HK customer and wish to withdraw your funds, please contact [email protected] directly.
For the avoidance of doubt, the above changes only apply to Hong Kong residents using the BitMEX HK mobile app and should have no impact on other BitMEX users.
Please contact our 24/7 Support Team if you have any questions.
Our Mobile App should be used by informed customers only. You use the Mobile App at your own risk. There can be no assurance that use of the Mobile App will provide a positive return or profit, that significant losses will not be incurred, or that your objectives will be achieved. You are encouraged to remind yourself of the risks of cryptocurrency trading. For more information please refer to our Risk Disclosure. You are reminded that you are not allowed to access or use the Mobile App if you are located, incorporated or otherwise established in, or a citizen or resident of any Restricted Jurisdiction (including without limitation if you are a US Person), and must in all other respects comply with our Terms of Service. For how we collect, make use of and share your personal data, please see our Privacy Notice. Any queries please email [email protected].